Description
Solution manual and Test bank for Human Relations: Interpersonal Job-Oriented Skills 10th edition by Andrew J. DuBrin
Table of Contents
1. A Framework for Interpersonal Skill Development
2. Understanding Individual Differences
3. Developing Self-Esteem and Self-Confidence
4. Interpersonal Communication
5. Developing Teamwork Skills
6. Group Problem Solving and Decision Making
7. Cross-Cultural Relations and Diversity
8. Resolving Conflicts with Others
9. Becoming an Effective Leader
10. Motivating Others
11. Helping Others Develop and Grow
12. Positive Political Skills
13. Customer Satisfaction Skills
14. Enhancing Ethical Behavior
15. Stress Management and Personal Productivity
16. Job Search and Career Management Skills
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